Privacy Policy
This privacy policy applies between you, the User of this Website and Bluemeteor, the owner and provider of this Website. Bluemeteor takes the privacy of your information very seriously. This privacy policy applies to our use of all data collected by us or provided by you in relation to your use of the Website.
Please read this privacy policy carefully.
Definitions and interpretation
1. In this privacy policy, the following definitions are used:
| Data | Collectively all information that you submit to Bluemeteor via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws; |
| Cookies | A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies); |
| Data Protection Laws | Any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK; |
| GDPR | The General Data Protection Regulation (EU) 2016/679; |
| Bluemeteor, or us | Bluemeteor, a company incorporated in USA with Branch Offices in England and Wales whose registered office is at 46 High Street, Market Harborough, Leics, LE16 7AF |
| UK and EU Cookie Law | The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011; |
| User or you | Any third party that accesses the Website and is not either (i) employed by Bluemeteor and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Bluemeteor and accessing the Website in connection with the provision of such services; |
| Website | The website that you are currently using, https://bluemeteor.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions; |
| Personal Data | Means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. |
| Process/To Process | Means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction; |
| Processor | Means a natural or legal person, public authority, agency, or other body which processes Personal Data on behalf of the Controller |
2. In this privacy policy, unless the context requires a different interpretation:
- The singular includes the plural and vice versa.
- References to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy.
- A reference to a person includes firms, companies, government entities, trusts and partnerships.
- “including” is understood to mean “including without limitation”.
- Reference to any statutory provision includes any modification or amendment of it.
- The headings and sub-headings do not form part of this privacy policy.
Scope of this privacy policy
3. This privacy policy applies only to the actions of Bluemeteor and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
4. For purposes of the applicable Data Protection Laws, Bluemeteor is the “data controller”. This means that Bluemeteor determines the purposes for which, and the way, your Data is processed.
How we collect, use and share your personal data
5. Personal Data that you provide us
| User Category | What Personal Data We Collect | How We use Your Personal Data | Whom We share Your Personal Data with |
| a. User who is provided with login credentials to sign into Services as a Subscriber or on behalf of the subscriber. | Your contact information, such as your full name, email address. |
| Third-party applications that assist us in creating your account, sending You notifications and information about our services and third-party applications that assist us in product analytics. |
| b. User who provides certain information through the Services, while a) filling out a survey about their user experience or feedback, b) contacting us or speaking to our representatives. |
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| Third parties who assist us in providing these services. |
| c. Individual who requests a demo. | Your contact information including your full name, email address, and phone number. |
| Third parties who assist us in providing these services. |
| d. Individual who a) provides information by filling out forms on our website, or b) contacts us or speaks to our sales representatives | Information You have filled in or have submitted via the web forms or information you have provided in your interaction with us. |
| Third parties who assist us in providing these services. |
| e. User who requests customer support services. | Your contact information such as Your name, email, and phone number and any other information that the user provides as part of the support request. | To respond to your comments and questions and provide customer support services. | Third parties who assist Us in providing these services. |
| f. Individual who applies for an employment opportunity with Us. | Your contact information, such as full name, email address, mobile number, details of your education and previous employment, and any other information you volunteer in your interactions with us or any information you provide during the evaluation process, including any resume that you submit to Us. | To evaluate you for any position that you have applied for or that we may consider you at the time that you submitted your resume or later. |
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| g. Individuals who are subscribers. | Your full name, email address, billing email address, billing address and shipping address. | To process the payment made by You and provide You the subscription to the Services. | Third parties who process the payments on behalf of us. |
6. Personal data that we collect not provided directly by you
| User Category | What personal data we Collect | How We use your personal Data | Whom we share your personal data with |
| a. Website visitor | Internet Protocol (IP) addresses, operating system and browser information, and Your session activity including page views, time spent on each page, scrolling activity, and data collected through cookies. |
| Third parties who provide us with services in connection with such processing. |
| b. User | Information relating to your use of or interaction with the Services, operating system, and the type of device You use. | To develop, improve, support, operate and provide the Services. | Third parties who provide us with services in connection with such Processing. |
| c. Individual whose information (a) third-party sources share with us through a valid agreement without breach of any confidentiality clause and with all necessary approvals and authorizations, in accordance with applicable law; or (b) is available on public platforms. | Your contact information: such as your full name, email address, phone number, age, gender, company-level information; and other unique identifiers which may be considered as personal data. | Create more tailored advertising to provide our Services that may be of interest to You. | Third-party partners who assist us in such Processing. |
| d. A User who logs-in to the Services using the third-party sign-on service. | In case you log-in using any third-party sign-on services, such information as available on those third-party Services that You have made public or authorized to share with Bluemeteor | · Verification of a user’s identity and help a user log into the Services. · To communicate with a User regarding existing products and services availed by the subscriber including notifications of any alerts or updates. · To send an user information about our other products or services, events, webinars, or programs that may be of interest to such user. | Third-party applications that enable logging in to your account, sending You notifications and information about our products, services, webinars, etc. |
| f. Individuals who interact with our social media accounts. | Your social media account’s user-id, and any contact information you provide with such user-id. | To inform, promote and market our Services to You. | Third parties who provide us with services in connection with such processing. |
Keeping Data secure
7. We will use technical and organisational measures to safeguard your Data, e,g:
- Access to your account is controlled by a password and a username.
- We store your data on secure servers.
8. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via an e-mail to info@bluemeteor.com .
9. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit http://www.getsafeonline.org . Get Safe Online is supported by HM Government and leading businesses.
Data Retention
10. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period of 5 years to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
11. Even if we delete your Data, it may persist on backup or archival media for legal, taxation or regulatory purposes as applicable.
Your Rights
12. You have the following rights in relation to your Data:
- Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
- Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
- Right to erase – the right to request that we delete or remove your Data from our systems.
- Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
- Right to data portability – the right to request that we move, copy or transfer your Data.
- Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
13. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: info@bluemeteor.com .
14. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/ .
15. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
International Transfer
16. We are a global company and as such, we may share your personal data with our company offices or service providers based outside your country of residence. In such cases, we will ensure that the recipient of your personal data offers an adequate level of protection, for example, by using approved model contractual clauses or by other appropriate means to ensure that your personal data is protected.
17. Where required by applicable law, we will obtain your consent for such cross-border transfers.
Transfers outside the European Economic Area
18. Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are in a country outside the EEA or one of our service providers is situated in a country outside the EEA. We also share information with our group companies, some of which are located outside the EEA.
19. We will only transfer Data outside the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, E.g. by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission, or by signing up to the EU-US Privacy Shield Framework, in the event that the organisation in receipt of the data is based in the United States of America.
20. To ensure that your data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your data is treated by those third parties in a way that is consistent with the data protection laws.
Legal Basis for Processing Personal Data (EEA And UK Individuals)
21. If You are from the European Economic Area (EEA) or United Kingdom (UK), our legal basis for collecting and using the Personal Data described above will depend on the Personal Data concerned and the specific context in which we collect it.
22. We will normally collect and process Personal Data from you only where:
- We have your consent to do so, such consent can be shared with us directly or through your other service providers.
- Where we need the Personal Data to perform a contract with You (e.g., to deliver the Services You have requested).
- Where the processing is in our legitimate interests (provided these are not overridden by your data protection interests or fundamental rights and freedoms) such as for research and development, marketing the services, improving the services, detecting or preventing illegal activities.
23. In some cases, we may also have a legal obligation to collect Personal Data from You or may otherwise need the Personal Data to protect your vital interests or those of another person.
24. If We ask you to provide Personal Data to comply with a legal requirement or to perform a contract with You, we will make this clear at the relevant time and advise you whether the provision of Your Personal Data is mandatory or not (as well as of the possible consequences if You do not provide pour Personal Data).
25. Where required by law, we will collect Personal Data only where We have Your consent to do so. If you have any questions about the legal basis on which We collect and use your Personal Data.
Notice for California Residents
26. Clause 26 applies only to California residents and the personal information we collect as a business. “CCPA” means the California Consumer Privacy Act of 2018 as amended by the CPRA. “CPRA” means the California Privacy Rights Act of 2020. For the purposes of this section, the terms “Business”, “Business Purpose”, “Consumer” “Personal Information”, “Sale/Sell”, “Service Provider” and “Sensitive Personal Information” and “Share” shall have the meaning given to them under the CCPA.
27. The categories of personal information we have collected in the twelve (12) months prior to the effective date, and we may collect include:
- Identifiers such as a real name, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers.
- Personal Information such as education, employment, employment history.
- Commercial Information such as transaction information, financial details, and payment information.
- Internet or other electronic network activity information and device information such as, your usage of the Services, operating system, browser information, and Your session activity including page views, time spent on each page, scrolling activity, and data collected through cookies.
- Geolocation data such as device location.
28. Disclosure of Personal Information. We have disclosed the categories of Personal Information listed in clause 27 above for a Business Purpose (which is listed under “How We use Your Personal Data” section in clauses 5 and 6) in the twelve (12) months prior to the Effective Date and may disclose such Personal Information to service providers or contractors or to any other third parties who support our business (who are listed under “Whom We share Your Personal Data with” section under clauses 5 and 6). We shall not disclose further the Personal Information collected for verification of a consumer’s request or retain it longer than it is necessary for the purpose of verification.
29. Sharing and Selling of Personal Information. We do not sell or share the personal information we collect without providing you a right to opt-out. We do not sell or share the personal information of minors of at least the age of thirteen (13) but less than sixteen (16) years without receiving such minor’s consent or the consent of the minor’s guardian if the minor is less than thirteen (13) years. We permit third parties (such as ad networks, analytics providers, or marketing providers) to collect information directly from your browser or device through cookies or similar tracking technology when you visit or interact with our website or access our services. This information retrieved may include device information, browsing history, and location data that are used to undertake “cross-context behavioural advertising” that provides personalized advertisements to you on other websites or sites that you may visit or access. This may be considered as a “Sale” or “Share” of Personal Information, you may opt-out of the Sale or Share by following the instructions provided under Clause 26.
30. As a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You have the right to request that we disclose the categories and specific pieces of personal data we have collected about you, the categories of sources from which the personal data was collected, the business or commercial purpose for collecting the personal data, and the categories of third parties with whom we share personal data.
- Right to Delete: You have the right to request that we delete any personal data we have collected about you, subject to certain exceptions.
- Right to Opt-Out: You have the right to opt-out of the sale of your personal data. We do not sell personal data.
- Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your rights under the CCPA.
31. To exercise any of these rights, please contact us at info@bluemeteor.com
We will respond to your request in accordance with applicable laws and may require you to verify your identity before responding to your request.
32. If you use an authorised agent to submit a request to exercise your rights, we may require you to provide the agent with written permission to do so and to verify your identity directly with us.
Security of personal data
33. We use appropriate technical and organizational measures to protect the personal data that we collect and process. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal data.
Links to other websites
34. This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
Changes of business ownership and control
35. Bluemeteor may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Bluemeteor. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
36. We may also disclose Data to a prospective purchaser of our business or any part of it.
37. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
Cookies
38. This Website may place and access certain cookies on your computer. Bluemeteor uses cookies to improve your experience of using the website and to improve our range of products and services. Bluemeteor has carefully chosen these cookies and has taken steps to ensure that your privacy is protected and always respected.
39. All cookies used by this website are used in accordance with current UK and EU Cookie Law.
40. Before the Website places cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of cookies, you are enabling Bluemeteor to provide a better experience and service to you. You may, if you wish, deny consent to the placing of cookies; however certain features of the Website may not function fully or as intended.
41. This website may place the following cookies:
| Type of Cookie | Purpose |
| Strictly necessary cookies | These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. |
| Remembering data | We use the cookies to remember you and maintain your session whilst using our website |
42. You can find a list of Cookies that we use in the Cookies Schedule.
43. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser.
44. You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
45. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
46. For more information generally on cookies, including how to disable them, please refer to www.aboutcookies.org You will also find details on how to delete cookies from your computer.
Data Protection Officer
47. In compliance with the General Data Protection Regulation (GDPR), we have appointed a Data Protection Officer (DPO) to oversee and ensure our ongoing compliance with data protection obligations.
Our DPO is responsible for:
- Monitoring our data processing activities and ensuring compliance with GDPR.
- Advising on Data Protection Impact Assessments (DPIAs) where required.
- Acting as the primary point of contact for any inquiries or complaints relating to the processing of personal data.
- Liaising with supervisory authorities in the EU as necessary.
If you have any questions regarding how we handle your data, or if you wish to exercise your rights under GDPR, you may contact our DPO using the details below:
Name: Mr Rahul Panchal
Email: dpo@bluemeteor.com
Mechanism for Redressal of User Grievances and Complaints
48. We are committed to addressing and resolving your concerns about your personal data in a timely and transparent manner. We have designated a Grievance Officer to handle complaints and user rights requests.
If you have any grievances or complaints regarding our privacy practices, or if you wish to exercise your rights under GDPR, you may write to our Grievance Officer at:
Name: Mr. Rahul Panchal
Email: dpo@bluemeteor.com
If you are not satisfied with our response, you have the right to escalate your complaint to:
- Your local Data Protection Authority in the EU (for EU residents).
- Relevant statutory authority in other jurisdictions
General
49. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
50. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
51. Unless otherwise agreed, no delay, act, or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
52. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to this privacy policy
53. Bluemeteor reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website, and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations. You may contact Bluemeteor by email at info@bluemeteor.com
54. This privacy policy was created using a document from Rocket Lawyer ( https://www.rocketlawyer.co.uk )
